Shipping policy

Shipping Policy

Last updated: 2026

Glyphworks products are produced to order and require production time before dispatch.

Production Time

Production times vary depending on the product, production partner and current order volumes.

Estimated production and delivery information may be provided during the ordering process where available. These estimates are not guaranteed.

Shipping and Delivery

Delivery times vary depending on the destination, product, fulfilment location and carrier.

Orders may be produced and shipped by one of our production partners. Where an order contains multiple products, items may occasionally arrive in separate shipments.

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather and periods of high demand.

Shipping Costs

Any applicable shipping charges will be shown or calculated during checkout before you complete your purchase.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes or other charges depending on the destination and applicable law.

Where such charges are not collected during checkout, the recipient may be responsible for paying them. Glyphworks does not control charges imposed by customs or other authorities.

Damaged, Missing or Incorrect Shipments

If your order arrives damaged, defective or incorrect, please contact us promptly with your order details and clear photographs where appropriate so that we can investigate and resolve the issue.

If a shipment appears to be lost or significantly delayed, please contact us so that we can investigate with the relevant fulfilment partner or carrier.

Delivery Address

Please check that your delivery information is accurate before completing your order.

If you notice an error after placing an order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered production or been dispatched.

Further Information

Questions about shipping or delivery can be sent through the contact details provided on the Glyphworks website.